FAQ

Here are some frequently asked questions I get about my art and my process. If you have a question that’s not answered here, please contact me at an****@an********.com.

General

What are "originals"?

Originals are hand-drawn artworks created by me. This is the work I have poured my love, time, and energy into creating.

What are "Angela O. Originals" ?

Angela O. Originals is the name I have given to my personal work. This work reflects my ideas, values, and vision. Angela O. Originals are always available for purchase.

Are your originals for sale?

Yes, my original art is for sale. They are available for purchase through my online shop.

What are "prints" ?

Prints are “copies” of the original artwork. Because they are copies, prints are offered at at lower price than the original.

What are "giclee prints" ?

Giclee prints are a type of art print. Giclee prints are archival, meaning they won’t fade over time, and they have been specially color matched to look as close to the original art as possible.

Where are you located?

I am currently located in Alamogordo, NM.

Do you have a studio where I can view your work in person?

I do not have a public studio at the moment.

What medium do you use?

I use colored pencils, pastels, and graphite.

Is all the artwork created by you?

Yes, all of the artwork on my website is created by me.

Where do you get your inspiration?

I am inspired by thoughts and emotions that I have about my experiences, goals I have, and the beauty of locations I have lived at.

I love your work! How can I support you?

Thank you! You can show your support by making a purchase, telling others about me, following me on Instagram, following me on Facebook, or joining my newsletter.

Payment Options

I've never purchased art before. How do I begin?

My work can be purchased directly from my website. By visiting my online shop page, you can take a look at all of my available works and make a purchase via credit/ debit card. If you live in the Alamogordo, NM area I can also arrange to meet with you if you would like to view the work in person before buying.

Can I buy your art through a payment plan?

Yes you can! For all original artwork over $500, you have the option of reserving the piece by paying a 30% deposit and making payments over a 5 month period. You can make your deposit payment through this link: paypal.me/angelaoutsey For more info, see payment plans.

What forms of payment do you accept?

I accept credit/debit card, check, money order, and cash (local orders only). If paying by check or money order, contact me and let me know the details of your order. I will let you know the total cost and give you the address of where to send the payment. Once I have received the payment, I will then ship your order. If paying by cash, you can come to my studio and pick up your art or I can meet you.

Commissions

What does it mean to commission art?

Commissioning art is the process of requesting the creation of a specific piece for yourself or to gift to someone else. Common commission requests I receive are family portraits and landscapes.

Why commission an art piece?

Commissioning an art piece can be a very special experience. You have the opportunity to own artwork that is personal to you and created to your specifications. There’s nothing more special than having art in your home that captures the people and the places you love most.

How long do commissions take?

Commissions take at least 6 weeks from your start date on my waitlist. To view current wait times, visit my commissions page.

I would like my art done by a specific date. How far in advance should I contact you?

As far in advance as possible. As soon as you have the idea, contact me. Because I book commissions in advance, it is likely that I will not be able to begin on your art right away. There may be a waiting period. Contacting me 6+ months in advance can ensure your piece is complete by the date of your choice.

Do you draw from life or photos?

I draw from photos.

Do you ship?

Yes, I do. Currently I ship to all 50 states in the U.S.

How much is shipping for commissions?

The cost of shipping commissions starts at $15 and increases depending on artwork dimensions and your location.

I would LOVE to commission you! How do I begin the process?

Contact me on my website, by email, or via social media. Send me the image you would me to use, the size you would like your art to be, and the style you are interested in (b&w or color). If you are unsure about any of this, I can help you decide. Once I have this info, I will tell you the price of the artwork. I will then send a link for the 50% deposit payment and I will also email you a contract to sign. Paying your deposit and signing the contract will reserve your booking and guarantee your commission.

I have 3 separate photos of 3 people that I would like a portrait of. Are you able to combine multiple photos to create one image?

Yes! Because I would be using more than one photo to draw from, there is a surcharge of $50 per each additional photo. When choosing the photos, you want to select pictures of your loved ones posed in a way that will look cohesive when placed in a group. This will help the final artwork look more natural. For example, if you would like everyone to be standing together in the photo, I will need photos of each person standing to create that look.

Do you charge by the number of people in the portrait?

No. You can include as many people in the artwork as you wish. My prices for custom art are based on art style (color or black & white) and art dimensions. Visit my commission page to view my price list for custom art.

I have paid my 50% deposit. When is the rest due?

The remaining amount is due once the art is finished and approved by you. At that time, I will send you the invoice for the remaining amount.

Is the 50% deposit refundable?

The deposit is refundable up to a certain point in the process. Your deposit is fully refundable if I have not begun any work on your art. After work has begun and I have started your initial sketches, a certain percentage of the deposit is refundable. This is based on the number of hours I have spent thus far. Once you have approved the initial sketch and I have begun the final artwork, the deposit is no longer refundable.

What is the return and refund policy for commissions?

Due to the custom nature of commissions, commissions are not refundable.

For more details visit myRefund and Returns Policy page.

If I commission a piece, do I own the copyright for the artwork?

You would own the physical piece, but not the copyright. Meaning, you are not allowed to sale or reproduce the image by any means. As the artist, I retain the copyright.

Will I be updated during the process?

Yes! I will send you photo updates of the work via email or text throughout the entire process.

Framing

I ordered an art piece! Will you frame it?

No, I do not offer framing services at this time.

Refund and Returns Policy

What is your refund and returns policy?

For print, greeting card and original art purchases: If you are unhappy with your product for any reason, please contact us within 21 days of your delivery for a full refund or product exchange. Items must be shipped back to Angela O. Art within 30 days of delivery. The customer incurs all shipping expenses. For commissioned art: Returns and/or refunds not accepted.

For more info, visit my Refund and Returns Policy page.